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Services for Businesses | Human Resources Center

Support your workforce while helping others

Employee counseling, commercial janitorial, and commercial laundry — from HRC, a local nonprofit serving Edgar and Clark Counties since 1970.

Call HRC: 217-465-4118

Contracting with HRC does two things at once. You get dependable service from people who live here, and you support ongoing paid employment for people who have disabilities.

The HRC reception area

Services for businesses

Most people know us for behavioral health. We also run three services built for local businesses. Pick the one you need — every estimate is free, customized to your operation, and comes with no obligation.

An HRC team meeting around the conference table

Employee Assistance Program

Confidential counseling for your employees — paid by you, free to them.

Local mental health professionals in Paris and Marshall. Not an app, a 1-800 number, or an AI bot. You choose who's covered and how many sessions each person gets.

An HRC janitorial team member cleaning a clinical exam room

Commercial Janitorial

Dependable cleaning for offices, clinical, and commercial spaces.

Supervised, trained crews on a schedule that fits your operation. Cleaning supplies and equipment are built into your quote — nothing for you to stock or manage.

An HRC laundry team member loading a commercial dryer

Commercial Laundry

Full-service commercial laundry with pickup and delivery.

Managed by a Certified Laundry and Linen Manager. Routine weekly routes or on-demand contracts, scheduled around how your operation actually runs.

HRC staff at a community outreach event
HRC staff and participants working the community garden

Why businesses choose HRC

Real work, real jobs, right here

HRC is a nonprofit founded in 1969 and incorporated in 1970. Our mission is to help others help themselves through exceptional human services and community collaboration.

Our janitorial and laundry operations are real jobs. Some people build skills here and move into the general job market; others make a career of it and stay with us for years. Both matter. When you contract with HRC, your dollars stay in Edgar and Clark Counties and go directly into paid employment for people who have disabilities.

  • A local nonprofit rooted here since 1970.
  • Real people and real accountability — not a call center queue.
  • Supervised, trained crews with a named supervisor on your account.
  • Flexible and customized. We welcome tours of our facilities.
  • Free estimates with no obligation.

Employee Assistance Program

Support your workforce with confidential, local mental health care

An HRC staff member meeting with a family

HRC partners with employers to provide real, human-centered support for employees facing stress, burnout, personal challenges, trauma, substance use concerns, and other mental health needs. When employees know their employer has made support available before a crisis happens, it sends a clear message: you matter here.

Our EAP is built for employers who want something more personal than a hotline and more meaningful than an app. Employees connect with real professionals from a local behavioral health organization that understands this region, its workplaces, and its communities.

What's included

  • Confidential counseling for stress, anxiety, depression, grief, trauma, and other personal or emotional challenges.
  • Help with addiction concerns, substance use counseling, and recovery support.
  • Help figuring out what kind of care is needed and what next steps make sense.
  • One-on-one therapy with a credentialed professional.
  • Group therapy or recovery groups when that would be helpful.
  • EMDR therapy for trauma when clinically appropriate.
  • Care coordination — connecting someone to the right treatment, benefits, or community resources.
  • Practical support with everyday barriers that affect stability, such as applying for Medicaid, finding childcare resources, or identifying transportation options.
  • Post-incident debriefing and crisis support by arrangement after a traumatic workplace event.
  • Aggregate utilization reporting that protects individual privacy.

HRC can offer this depth because it is more than a narrow EAP vendor. Our broader services include mental health treatment, addiction treatment, crisis support, employment support, and services for people with developmental and intellectual disabilities — which gives employers a local partner with real range.

You choose how it's structured

You decide who's covered — employees only, employees plus spouses, partners and dependents, or a specific work group. You and HRC set the session limit together, so the benefit is clear to your team from day one.

You also choose how you're billed: pay only for what your employees actually use, or prepay a fixed annual amount for predictable budgeting. Most employers choose pay-for-use.

We don't recommend structures with fewer than six sessions per person — that rarely leaves room for even a brief intervention to make a difference. In many situations we recommend fourteen.

What it does for HR and management

When employees have a confidential place to work through stress, grief, family strain, addiction concerns, trauma, or communication problems, HR gets pulled into fewer situations that were never meant to be handled as informal counseling: fewer emotionally charged office conversations, fewer conflicts needing mediation, fewer repeated performance conversations that go nowhere, and fewer moments where a manager is trying to solve a problem they aren't clinically equipped to handle.

How it works

  1. HRC works with you to set eligibility, coverage, and how access will be handled.
  2. Employees contact HRC directly. We handle scheduling, assessment, and next steps in care.
  3. We provide services and keep participant information confidential. You receive aggregate utilization information — never personal clinical details.

Agreements include a 30-day written notice of termination for either party. That's deliberate. We believe agreements should be win-win relationships, not traps.

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Janitorial Services

What are HRC's commercial janitorial services?

An HRC janitorial team member servicing an office

HRC provides a cleaning solution for your office or industrial setting, including local businesses and healthcare sites. We care about your establishment and work to maintain your image and health. We are flexible with customized services.

What we do

  • Healthcare cleaning
  • Office cleaning
  • Public spaces cleaning
  • Commercial cleaning and commercial disinfecting
  • Floor cleaning and vacuuming
  • Window washing

You choose the arrangement

Routine service scheduled Monday through Friday with supervised, trained crews — daily, three times a week, twice a week, or whatever schedule fits. For irregular needs, we also contract on-demand service for one-time and seasonal jobs.

Cleaning supplies and equipment are built into your quote, so there's nothing for you to stock or manage. And you get one point of contact who knows your building and answers the phone.

Getting a quote

Every quote starts with a free walkthrough. We scope your building based on square footage and how often you need service. Estimates are free and carry no obligation.

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Commercial Laundry

What are HRC's commercial laundry services?

The HRC laundry team sorting and processing linen

HRC operates a commercial laundry processing facility managed by a Certified Laundry and Linen Manager of the Association for Linen Management. We provide laundry solutions for local businesses including restaurants, healthcare sites, nursing homes, hospitality, fire departments, offices, industrial settings, and more.

What we do

  • Pickup and delivery within our service area
  • Sorting linen
  • Cleaning and disinfecting linen
  • Whitening and stain removal
  • Drying, ironing, folding, or hanging
  • Precise weighing and invoicing
  • Packaging and delivering laundry

You choose the arrangement

Routine weekly routes or an on-demand contract for irregular needs, with pickup and delivery scheduled around your operation. Smaller loads are welcome.

We care about your linen and work to maintain the highest quality clean facilities to ensure your laundry is exceptionally clean. We are proud of our operation, and we welcome tours.

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Common questions

Questions businesses ask

How much does this cost?

Every quote is customized to your location, schedule, and scope of services, so we price it after we understand your operation. You don't need to know your budget before you ask — that's what the free estimate is for.

Will an EAP create extra work for HR?

No. Employees contact HRC directly for care, and HRC handles scheduling, assessment, and service coordination.

Will we know which employees use the EAP?

No. Participant information stays confidential. Employers receive aggregate utilization information only, never personal clinical details.

Will employees actually use it?

Use rates vary, which is one reason HRC often recommends pay-for-use. It lets employers offer a meaningful benefit without feeling like they're gambling on a prepaid forecast.

What if we need support after a traumatic incident?

HRC may provide post-incident debriefing and crisis-oriented support by arrangement, including at your worksite. We have specific experience supporting first responders and other high-stress teams after difficult calls.

Are EAP services only provided in person?

No. HRC offers both in-person and telehealth services. Telehealth is available for individuals located within Illinois at the time of service. In-person services are available at the LifeCenter in Paris and the Forsythe Center in Marshall.

Are we locked into a long-term contract?

No. Agreements include a 30-day written notice of termination for either party. HRC believes in win-win agreements. The goal is a flexible partnership, not a trap.

Can we see your facilities first?

Yes. We welcome tours of our laundry facility, and every janitorial quote starts with a free walkthrough of your building.

Contact us

Get your free estimate

Call the contact below for the service you're interested in, or our main office at 217-465-4118. You don't need to know your budget before you ask — that's what the free estimate is for.

HRC staff in the community

Employee Assistance Program

Susan Tybon, Executive Director

217-465-1703 executive.director@hrcec.org

Janitorial

Kara Jones, Janitorial Supervisor

217-465-1744 janitorial@hrcec.org

Laundry

Jonathan Burns, Laundry Services

217-465-1733 laundry@hrcec.org

Human Resources Center of Edgar and Clark Counties · 753 E. Court St., Paris, IL 61944 · A 501(c)(3) nonprofit serving our communities since 1970.